Office Policies

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About Our Office, Antelope Creek Family Dentistry

Serving Lincoln, Lancaster County and Nebraska
Modern Technology with Old Fashion Friendliness

front-desk.jpgGoing to the dentist is not the most favorite thing to do for most people. We will always have a smiling face ready to greet you when you arrive at our office. Our reception area awaits you with warm, soothing colors and a very open, casual atmosphere. We even have a separate children’s area.

Amanda or Joanie will be there to say, “Hi!” and answer any questions you may have. They are not hidden behind a wall with a little window, as is often the case.

All of our dental operatories have a TV and headphones. Yes, you can be watching television during your entire appointment! Nitrous oxide (laughing gas) and massaging dental chairs are also available for your comfort.

The team members of Antelope Creek Family Dentistry understand that you are to be considered as a guest. Our goal will always be to treat you with respect while providing the very best dental care available.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 7 a.m. – 7 p.m.
Friday: 7 a.m. – 4 p.m.

We also offer early, noon hour and late appointments, which means you will spend less time away from work or school.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.